(RESOLVED) An incident with ConnectyCube payment service

Posted on by awesomecube

Due to the fact that we had a simplified payment system for our services, which allowed our users to authorize their payment details in a few clicks, we had an incident yesterday: more than 2000 new subscribers were added into our system by an unknown way. 

Some newly subscribed users received a message that funds (~ 1$) was debited from their bank cards by our system. But in fact, our system did not charge any money. 

       – Our team has taken the necessary measures already to eliminate this incident.

       – We assure no personal or bank data leakage has occurred at our side.

       – If you got an SMS regarding funds debited – it means your credit card details leaked and now is a part of some public cards list. We highly recommend you to contact your bank and change the credit card details.  

We have collected enough information about this incident and a person who performed this attack and will conduct further action.

We’re really sorry about this incident and will do our best to eliminate things like this in future.

 

ConnectyCube team. 

 

Sharing is caring!

shares