Banking

• Secure, stable and reliable servers

• 24/7 monitoring

• Cross-platform

• End-to-end encryption

• Possibility to use your own user database for authentication

• Chat admins

• Message self-destroy feature

• Push notifications

• Content moderation tools

• Contact list

• Black lists

• Chat bots

Use Cases

Customer support

It has become a standard for all modern banks to have online chat support. Your customers will appreciate faster resolution of their issues.

Internal communication

Improve your team's performance and their response time. Your team will be able to respond faster to customers' requests with faster communication between team members.

Audio/video calls for communication with other company offices or partners

Connect easily with your company offices at other locations or your partners to discuss important questions.

Sharing attachments

You might need to attachments feature to get a scan of documents from a customer for a verification or to pass such scans between employees.

Chat admins for group chat moderation

It is possible to assign group chat admins who will be able to manage and moderate group chats.
Check these guides:
iOS
Android

Exchanging sensitive information

You might need to exchange sensitive information with customer or colleagues. Message self-destroy feature allows keeping sensitive information secure and removing messages after those are read.
Check these guides:
iOS
Android

Masking bad words

Angry customers might be not always polite. In order to protect your staff from rude and arrogant people use our Trust and Safety tool to moderate chat content.

Chatbots

You can use chatbots to save your operator time for gathering initial information.