We are investigating connectivity issues affecting Shared cloud admin.connectycube.com .
We have got an info from AWS Amazon Web Service re instances unavailable issue in the region, monitoring the situation
More updates will come soon in the post
UPD1: We started a recovery of the DB instance. Recovery time will vary with the amount of data to be recovered. Once done – the system should return back to operate in a normal way
UPD2: The issue is completely resolved