We’re excited to introduce the latest update to the ConnectyCube Chat Widget – now enhanced with AI-powered features that make every conversation clearer, faster, and more effective.
With this release, users can:
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Summarize long texts into quick highlights.
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Adjust message tone to match the situation.
These tools work seamlessly inside the Chat Widget, helping your users stay focused and communicate better.
Text summarization: clarity at a glance
Not every message needs to be a wall of text. With Text summarization, long messages can be condensed into easy-to-read summaries in a single click.
👉 This helps when:
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You’re catching up on a busy chat and need the key points quickly.
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A teammate sends a long update, and you want just the essentials.
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Customers share detailed feedback, and you need a quick overview.
Change message tone: Say it the right way
Sometimes, the meaning is clear – but the tone needs adjusting. With the new Change Message Tone feature, you can instantly rephrase your text in different styles to better fit the situation.
Available options now include:
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Positive – turn any message into something uplifting and encouraging.
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Negative – highlight urgency or dissatisfaction when a softer approach isn’t enough.
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Cringe – exaggerate the tone for playful or sarcastic effect (great for informal, fun contexts).
Example:
Original: “Your order has been delayed.”
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Positive: “Good news – we’re almost ready! Your order just needs a bit more time before it reaches you.”
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Negative: “Unfortunately, your order is delayed and won’t arrive on time.”
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Cringe: “OMG, your package is playing hide and seek… still waiting, lol.”
This flexibility makes conversations adaptable, whether you want to stay professional, keep things lighthearted, or even add humor when the situation allows.
Where this shines: Marketplaces and beyond
These AI features are useful in any environment where communication is a key – customer support, team collaboration, communities, and SaaS platforms.
But they’re especially powerful in marketplaces:
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For buyers: summarized product details mean faster decisions without reading endless text.
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For sellers: tone adjustment helps polish messages – be positive to inspire confidence, negative to create urgency, or cringe to add playful humor.
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For platforms: better conversations build trust and drive conversions.
Adding AI directly inside the Chat Widget ensures that interactions stay smooth, productive, and aligned with your business goals.
Ready to try it?
If you’re already using the ConnectyCube Chat Widget, simply update and start exploring the new AI features today.
If you’re new, this is the perfect moment to add smart, real-time communication to your website, app, or marketplace.
The new version is already on our website available for demo. Get started here and check what ConnectyCube offers for your business!
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