Turn Conversations into Conversions
Real-time chat that helps your store close more deals and support customers instantly.
Don't lose buyers at the most critical moment. Engage, support, and convert - all inside your store.
How Chat Solves Real E-commerce Problems
Drive more conversions and build customer loyalty on your marketplace with
real-time chat. Connect with customers where it matters most.
PROBLEM
SOLUTION
RESULT
Client needs more details before making a purchase
Send buyers more details in a realtime 1-1 chat
Customer confidence in making a purchase
Abandoned carts & lost buyers
Answer buyer questions in real-time before they leave
Reduce drop-off and boost checkout conversions
Buyers wait too long for answers
Instantly support via live chat or audio call
Close sales faster and build trust
No direct communication between buyers & sellers
Enable 1-on-1 or group chats
Better relationships, smoother negotiations, more sales
Introduce Chat Widget for buyer-seller communication
See how real-time chat can fuel your sales and customer loyalty.
What You Get: Built-In Conversion Power
1-on-1 & Group Chat
Buyer-support, buyer-seller, or user-user messaging.
Chat from Storefront & Dashboard
Widget visible throughout the shopping journey.
Smart with AI: Built-In Conversation Intelligence
AI-powered tools that boost clarity and tone.
Media Sharing
Send product images, screenshots, files.
Push Notifications
Don't miss any new message.
Audio & Video Calls
Jump on a quick support call from chat.
Multi-language Ready
Adaptable for global audiences.
Full UI Customization
Match the chat widget to your brand's style.
Stronger connections, better results: real-time chat for both sides
For Sellers: More Deals, Less Friction
- Increase chances of a successful deal by talking to buyers at the right moment
- Build trust through real-time, human-like support
- Reduce back-and-forth emails and delays
- Offer premium service with audio/video calls
- Access chat logs to analyze conversations and improve processes
For Buyers: Faster Help, Better Experience
- No waiting hours for a reply - get answers instantly
- Direct contact with sellers/support builds confidence
- Help throughout the journey - product page, checkout, or dashboard
- Less friction = more satisfaction
From Zero to Live Chat in 10 Minutes
Sign up
Create your free ConnectyCube account
Obtain credentials
Set it up an app in your admin panel and get App ID and Auth Key
Connect the plugin
Use our ready-made plugin for your app
Customize settings
Adjust appearance, colors, authentication, and more
Supported Platforms
- Plugin link: Vendure Chat Plugin
- Storefront and admin integration
- Typing status, file sharing, rich messaging
- Plugin link: Medusa Chat Plugin
- Integration guide
- Customizable UI, storefront + admin panel
